FAQ
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About SPARKD
We’re an AI video agency that turns bold ideas into cinematic short-form videos for your Website, Instagram Reels, TikTok, Facebook, and YouTube Shorts. We combine strategic concepting with advanced AI generation and editing to deliver high-impact, platform-native content.
Performance-focused short-form video: promos, product shots/demos, UGC-style content, explainers, brand stories, and high‑concept/surreal visuals. Outputs are optimized for the first 0–3 seconds (hook), clear CTAs, platform fit (length, safe zones, captions), and brand consistency at scale.
We’re based in the Netherlands and work with clients worldwide across industries—from startups to established brands. If it needs short-form video that performs, we can produce it.
Speed without sacrificing quality, cinematic AI craft, and repeatable performance. You get:
- Platform-native deliverables built for retention and conversion
- Strategic concepting, brand alignment, and scripting
- A tight, transparent process (drafts in 3–10 business days, two revision rounds)
- Scalable engagement options (on-demand or prioritized retainers)
Human-led, AI‑accelerated. We don’t push buttons and hope for the best. Every piece is creatively directed by our team—concepting, scripting, visual language, and prompt architecture are all crafted by us to match your brand. We iterate, art‑direct shots, and quality‑check outputs so the result feels intentional, on‑brand, and unique—never generic or templated.
Services & Outputs (What We Deliver)
Performance short-form built for social and web: promos, dynamic product shots/demos, UGC‑style content, explainers, brand stories/campaign anchors, and high‑concept/surreal visuals.
Instagram, TikTok, Facebook, and YouTube Shorts—plus website use. Outputs are platform‑native so they fit feed behavior and ad specs.
8–15s, 15–30s, and 45–60s short-form. We also create extended formats (60s+) for deeper storytelling, explainers, and campaign anchors.
Hook optimization within 0–3 seconds, clear CTA, platform fit (length, safe zones, captions), and on‑brand visuals designed to retain attention and drive action.
Yes. We align on your brand system (voice, visuals, dos/don’ts) during concepting and scripting, then apply it consistently across all assets—even as we increase volume.
Yes. We produce ads‑ready deliverables and, on request, export variant sets (e.g., different hooks/CTAs) aligned to platform ad policies and best practices.
Yes. We handle strategic concepting, brand alignment, and scripting end‑to‑end, so every output is intentional, on‑brand, and performance‑driven.
Packages & Pricing
- 8–15s: €750 per video
- 15–30s: €900 per video
- 45–60s: €1.200 per video
- 60s+: custom scope and pricing
All prices exclude 21% VAT.
Yes. For standardized 15–20s videos:
- 2 videos: €450 each
- 3 videos: €350 each
- 4 videos: €300 each
All prices exclude 21% VAT. Delivery windows scale with batch size.
- Starter: 4 assets / month • avg. 5–10s per video — €1.080 / month
- Premium: 6 assets / month • ~105s total (avg. 17–18s per video) — €1.800 / month
- Performance: 10 assets / month • ~185s total (avg. 18–19s per video) — €2.700 / month
Minimum commitment: 3 months. All prices exclude 21% VAT. Retainers receive priority and a fixed delivery schedule.
Concept & scripting, AI generation & edit, sound design, one aspect ratio per asset, asset archive, and two revision rounds per asset.
On-demand is flexible, project-by-project or batch-based. Retainers provide a steady content cadence, priority in scheduling, and predictable timelines—ideal for testing and scaling.
Included: concept & scripting, AI generation & edit, sound design, one aspect ratio per asset, two revisions, asset archive.
Add-ons (on request):
- Extra revision: €100 / round
- Rush delivery: +40%
- Content calendar: €150 / month
- Systematic social posting (packages only): €300 / month
- Different hooks for testing: €100 per asset (up to 3)
All prices exclude 21% VAT.
Intake & Onboarding
Book a free intake via our site. We respond within 1 business day.
Goals, examples, platforms, rights, and schedule. We align on creative direction, scope, and success criteria before production.
Brand assets (logo, guidelines, fonts/colors), product/service info, and example content you like (references). If you have campaign dates or platform priorities, bring those too.
We confirm scope and timelines, you choose on-demand or a retainer, and we kick off concept & scripting. First draft ETAs: 8–15s in 3–5 business days; 15–60s in 5–10 business days (retainers prioritized).
Production Process
Concept & Scripting (moodboard, hooks/angles, short scripts) → Generation (prompting, model training, controlled variants) → Edit & Sound → Review R1 + R2 → Delivery (exports; ads-ready variants on request).
Yes. We share concise concepts/scripts for a quick yes/no and adjustments. Fast approvals keep momentum; major changes after approval may affect scope or timelines.
Human-led direction with tight prompt architecture, shot-by-shot iteration, and controlled variant spins. Where useful, we fine-tune or train models for consistency, then art‑direct and QC outputs against brand and performance goals.
Two rounds within scope (R1 + R2). We ask for consolidated, time‑stamped feedback. Tweaks to visuals, pacing, copy, and sound are in scope; fundamental concept pivots fall outside scope.
Final exports in the agreed aspect ratio (one ratio included), captions when specified, and files delivered via share link. Ads‑ready variants and extra ratios are available on request. Assets are stored in your archive for easy retrieval.
Timelines & Priority
8–15s: 3–5 business days. 15–60s: 5–10 business days. Retainers are prioritized in the queue.
Asset length/complexity, batch size, speed of your approvals, and scope changes. Larger batches scale delivery windows accordingly.
Retainers get a fixed delivery cadence and priority scheduling. On‑demand is planned in the next available production slot. We aim to respond within 24 hours on production comms.
Yes. Rush fee is +40% for timelines faster than our standard windows, subject to availability. We'll confirm feasibility at intake or before production starts.
Revisions & Scope
Consolidated changes to pacing, captions/on‑screen copy, color grade, transitions, sound design/mix, and minor visual swaps—within the approved concept/script and selected length.
Concept/script pivots after approval, changing the selected length tier, adding new scenes, extra aspect ratios, or additional variants beyond what’s agreed. These require a change order and a revised quote/timeline.
One consolidated, time‑stamped list per round from a single point of contact, ideally within 2 business days. Fragmented or late feedback can shift the delivery schedule.
Yes. Extra revision rounds are €100 each. If you want multiple hook options for testing, add “Different hooks for testing” (€100 per asset, up to 3 hooks). Larger changes are quoted.
Creative & Brand Consistency
We align on your brand kit, dos/don’ts, and references during intake, then codify it into a concise brief/moodboard. That guidance drives concepting, scripting, and editing across all assets.
Delivery & Technical Specs
Final exports via a private share link, with one agreed aspect ratio per asset included. Ads‑ready variants and extra ratios are available on request. Captions/subtitles provided when specified. All assets are stored in your archive for easy retrieval.
MP4 (H.264) optimized for social. Typical outputs: 1080×1920 (vertical), 1080×1080 (square), or 1920×1080 (horizontal). If you need ProRes, H.265, or specific bitrates/codecs, we’ll set specs during intake.
On request. We can deliver burned‑in captions or separate subtitle files, styled to match your brand and platform best practices.
Yes. One ratio per asset is included. Additional ratios (e.g., vertical + square + horizontal) can be added on request and quoted per asset.
We maintain an asset archive for active clients. Retention and versioning are defined during onboarding and can be extended if needed.
Add-ons & Distribution
- Extra revision: €100 per round
- Rush delivery: +40%
- Content calendar: €150 / month
- Systematic social posting (packages only): €300 / month
- Different hooks for testing: €100 per asset (up to 3 hooks)
All prices exclude 21% VAT.
Scheduling and uploading approved assets to your platforms, aligned to the agreed calendar. Requires the necessary account access. It does not include community management or paid media buying.
We create up to three alternate intros (0–3s) per asset for A/B testing. You test, we review performance, and fold winners back into future creatives.
Yes. We can produce alternate cuts (CTAs, hooks, lengths, copy/captions) and exports tailored to platform ad policies and placements. Scope and pricing depend on the number of variants.
A monthly schedule with publishing windows, themes, hooks/angles, and asset mapping per platform—built around your goals, launches, and seasonal moments.
Human‑led, AI‑accelerated. We design the concept, craft prompts, art‑direct shots, iterate deliberately, and QC outputs so each piece is intentional, on‑brand, and unique—never templated.
Yes. We set clear guardrails (voice, visuals, hook patterns) per line/market and keep them consistent while tailoring specifics to the audience and platform.
We engineer 0–3s hooks that fit your voice and visual language. If you want multiple hook directions, we use the testing add‑on, then roll winning patterns into your brand playbook.
Performance & Measurement
We focus on controllable, platform-native metrics:
- 0–3s hold rate and thumb‑stop rate (hook effectiveness)
- View‑through (25/50/75/100%), average watch time
- CTR or profile taps (if applicable), saves/shares
We align on the right mix per platform and goal during intake.
No. Paid results depend on targeting, bids, seasonality, and platform dynamics. We control creative quality and testing cadence; you control media and targeting. We optimize what we can measure (hooks, CTAs, lengths, variants).
Simple and systematic:
- Test 2–3 hooks per concept (0–3s)
- Keep the body consistent to isolate the hook
- Run for a minimum learning window, then pick winners
We fold learnings into your next assets and build a living playbook.
Weekly/bi‑weekly review of performance signals → shortlist winners/losers → iterate on winning patterns (hook, CTA, pacing) → retire underperformers → plan next tests. Retainers make this cadence predictable.
Rights, Licensing & Compliance
Usage rights are defined in your agreement and tailored to your needs (platforms, geography, duration). By default, you receive the rights required to publish on the agreed platforms. Extended or exclusive rights can be arranged on request.
We use properly licensed or client‑provided assets. Music, fonts, stock, and plugins are cleared for the agreed use. If you supply assets, you confirm you have the necessary rights.
Yes. We produce ads‑ready cuts aligned to platform policies. If a platform or jurisdiction requires “AI‑generated” disclosure or special consent (e.g., likeness rights), we implement it and document it in your deliverables.
Payment, Invoicing & VAT
We invoice in EUR. Dutch VAT (21%) applies where required. For EU B2B clients with a valid VAT number, reverse‑charge can apply. Non‑EU clients are typically not charged EU VAT. Final tax treatment is confirmed on your invoice.
Retainers are invoiced on a monthly cycle; on‑demand/batches are invoiced per order. Exact schedules (issue dates, due dates) are defined in your agreement before we start.
Bank transfer by default. Alternative methods can be arranged on request. Payment terms (e.g., due dates, late fees) are set in your agreement.
Depending on scope and timelines, a deposit or prepayment may be required. This is confirmed during intake and captured in your agreement and initial invoice.
Data, Privacy & Security
Assets are stored in secure cloud workspaces with access limited to the production team. We share deliverables via private links and maintain an asset archive for active clients. Retention windows and access rules are agreed during onboarding.
We do not opt your assets into public model training or use them for unrelated projects. Where tools offer data controls, we configure them to protect your content. Any fine‑tuning is for your project needs only.
Yes. We’re happy to sign an NDA and, if needed, arrange a DPA. Confidentiality is our default; sensitive information is handled on a need‑to‑know basis.
Retention is defined in your agreement. We can extend or purge archives on request and will delete project data within an agreed window after completion or termination.
International & Languages
Yes. We’re based in the Netherlands (CET) and work globally. We schedule calls to suit your time zone and keep communication async‑friendly with a 1‑business‑day response time.
English and Dutch by default. On request, we can localize on‑screen text and captions to additional languages; voiceover options can be arranged and quoted per project.
Support & Post‑Delivery
We respond within 1 business day. Technical export issues are fixed at no cost; creative changes after final approval are handled via extra revision rounds (€100 each) or scoped as new variants/ratios on request.